How to Open a Nagad Account

Nagad is a digital transaction service provided by the Bangladesh Post Office that started in 2019. It is now one of the most popular mobile banking services in Bangladesh. Nagad makes it very easy to send and receive money. Compared to other popular mobile banking services in the country, Nagad offers some advantages. 

For example, you can open a Nagad account by yourself from home, and it has lower transaction fees than others. Like the rest of the world, digital transactions are becoming common in our country. Many companies, including Nagad, are providing this service. Because Nagad offers more benefits than other companies, it has become very popular with customers. 

Many people are curious about how to open a Nagad account. In this article, we will learn the steps to open a Nagad account. Let’s start the article without any delay:

How to Open a Nagad Account

There are three ways to open a Nagad account:

1. Using USSD method: Dial *167#.
2. Using the mobile app.
3. Visiting a Nagad agent point or customer service point.

What you need to open a Nagad account

1. A mobile phone.
2. A registered active SIM card.
3. National ID card.
4. Nagad mobile app.
5. Two passport-sized photos.

Each method requires different things. You can understand the details below.

How to Open a Nagad Account Using USSD

1. Dial the Code: Go to your phone’s dial pad and dial *167#.

2. Set a Nagad PIN: You will need to set a 4-digit PIN. Choose a PIN that is easy for you to remember. Do not share this PIN with anyone.

3. Confirm the PIN: When asked to confirm, enter the same 4-digit PIN again.

How to Open a Nagad Account Using the App

Opening a Nagad account using the app is a smart and easy method. You can do it from home. Here are the steps:

1. Download the Nagad App: Go to the Play Store or Apple Store on your phone. Search for “Nagad” and download the official Nagad app.

2. Register on the Nagad App: Open the app after installing it. Click on the “Register” option.

3. Enter Your Account Number: Enter the phone number you want to use for your Nagad account and click on the next button.

4. Select Your Operator: Choose your mobile operator (Grameenphone, Robi, Banglalink, Teletalk). For example, if you have a Banglalink SIM, select Banglalink.

5. Provide KYC Information: This is an important step. You need to take pictures of your National ID card. Take a photo of the front and back of your ID card and then click the next button.

6. Take a Selfie: You will be asked to take a photo of yourself. Ensure good lighting and that your face is clearly visible. Look directly at the camera and blink a few times while taking the photo. After successfully taking the photo, click the next button.

7. Set a Nagad PIN: You will need to set up a 4-digit PIN. Choose a PIN that you can easily remember. After setting the PIN, confirm it by entering the same 4-digit PIN again and click the next button.

8. Verify Your Nagad Account: Nagad will send an OTP (One Time Password) to your phone for verification. Enter the code correctly in the OTP field. Once everything is completed successfully, your account will be opened.

How to Open a Nagad Account at a Nagad Agent Point

To open a Nagad account at a Nagad Agent Point, you need the following items:

1. Voter ID card
2. Two passport-sized photos
3. The SIM card you want to use for the account
4. Your mobile phone

Steps to open the account:

1. Go to a Nagad Agent Point.
2. Fill out the form they give you.
3. The agent will open your Nagad mobile account.
4. Deposit 50 taka to activate your account.

That’s it! Your Nagad account is ready.

How to Check Your Nagad Account

To check your Nagad account from your mobile phone:

1. Dial *167#.
2. Press 7 and enter the “My Nagad” option.
3. Press 1 and send to enter the “Balance Inquiry” option.
4. Enter your Nagad account PIN and send.
5. Your balance will appear on your phone screen.

Using the Nagad App

To check your Nagad account balance and perform other tasks easily:

1. Install the Nagad app and open it.
2. Log in with your account number, OTP, and PIN.
3. If the app language is in Bengali, tap “ব্যালেন্স জানতে ট্যাপ করুন” (Tap for Balance). If it’s in English, tap “Tap for Balance”.
4. You will see your Nagad account balance.

Benefits of a Nagad Account

1. Security
   • Security is a top priority in financial transactions. Nagad provides high-level security because it is a government service, making it very safe.
2. Low Charges
   • Nagad offers services at a lower cost compared to other agents. For example, the cash-out fee is lower with Nagad.
3. Offers
   • Nagad provides various offers from time to time, such as cash-in offers, account offers, and millionaire offers.

Offers for Using Nagad Account

Using a Nagad account comes with various transaction offers. For example:

1. 10% Cashback on Sheba.xyz Services:
   • Get up to 10% or a maximum of 100 BDT cashback when you make payments on Sheba.xyz using Nagad. Click here for more details.
2. 10% Discount on Walton Products:
   • Get a 10% discount when you buy refrigerators, home appliances, laptops, and TVs from Walton Plaza and pay using Nagad. This offer is valid until March 31, 2021. Click here for more details.
3. COVID-19 Test Fee:
   • You can get a COVID-19 test done at the lowest cost by using Nagad. Pay only 100 BDT through the ‘Nagad Bill Pay’ service to get tested at the test center.

Open a new account using the Nagad app and get a 20 BDT cashback on a 20 BDT recharge.

Terms and Conditions

1. Complete Profile Setup:
   • Open the account, set up a PIN number, and complete the full profile setup in the Nagad app.
2. Recharge 20 BDT:
   • To get the cashback, recharge 20 BDT to your own mobile number using the Nagad app.
3. Receive Cashback:
   • The 20 BDT recharge bonus will be credited within 72 hours of the recharge.
4. Frequency:
   • You can get the cashback only once every 15 days for the specified amount.

Terms and Conditions for Using a Nagad Account

Before opening a Nagad account, there are some conditions that every user must agree to. These conditions include:

1. Legal Compliance: Nagad operates under the laws of the country and the postal department’s regulations. Therefore, every Nagad customer must follow these rules.

2. Incorrect Transactions: If a customer sends money to the wrong number, Nagad is not responsible for that mistake.
3. Transaction Fees: All customers must pay the required transaction fees. If a transaction fails due to insufficient balance, Nagad is not responsible.

4. Verification: Customers must verify the validity of their transactions, such as cash in/cash out or payments. Nagad is not responsible for any complaints related to these transactions.

5. Accuracy: Customers are responsible for ensuring the accuracy of the recipient’s details and the amount sent. Nagad is not liable for any loss or fraud resulting from incorrect information.

6. Charges and Fees: The cost and expenses related to using Nagad will be deducted from the account as per the laws and postal department regulations.

7. Information Provision: According to the Money Laundering Prevention Act, 2012, and postal department policies, customers must provide their Nagad-related information when asked.

8. Confidentiality: Nagad will keep all account and transaction information confidential. However, it may disclose information if required by a court order.

9. PIN Security: Customers must never share their PIN with anyone. If the PIN confidentiality is breached and financial loss occurs, the customer is fully responsible.

10. Lost SIM/Phone: If a SIM card or phone is lost, customers must immediately call Nagad helpline (16167) to block the account. Otherwise, Nagad is not responsible for any loss.

11. Policy Violation: Any financial transaction outside the Nagad account usage policy may result in legal action by Nagad.

12. Promotional Communications: Nagad has the right to send promotional calls or SMS to customers as per the law.

What to Do If You Forget Your Nagad Account PIN

1. Call Customer Care: Dial 16167 to contact Nagad customer care.

2. Check Number: Ensure that the number you are calling from is registered with your Nagad account.

3. Report Issue: Inform customer care that you have forgotten your PIN.

4. Request PIN Reset: Send a request to reset your PIN.

5. Verification: Provide information to verify your identity, such as your parents’ names, national ID card number, date of birth, and address. Ensure this information matches what is on your voter ID card.

6. Last Transaction Amount: Provide the amount of your last transaction, which you can find in the message on your mobile number.

7. Receive Token Code: Once verified, you will receive a message from Nagad with a token code. Use this code in the Nagad app to set a new password.

How to Set a New PIN Number

1. First, copy the six-digit code.
2. Then, dial *167# or use the Nagad app if you prefer.
3. In the “Enter the new PIN” option, enter the six-digit code.
4. You will see another option asking for a new PIN or password.
5. Set your new PIN or password in that option.
6. Finally, re-enter the new PIN number to confirm it.

Summary

Nagad is currently the most popular digital mobile banking service in Bangladesh. As a government organization under the postal department, Nagad offers more secure transactions compared to other mobile banking services.

Opening a Nagad account is very easy and can be done within minutes. However, always remember to never share your Nagad account password or PIN with anyone. Always memorize your password and PIN. For any issues, call the Nagad helpline number at 16167. We hope you found this article helpful. Thank you for staying with us.

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